Refund & Replacement Policy

We want you to be happy with your purchase from Little Crew. Please read the eligibility requirements and contact instructions below before requesting a refund or replacement.

1. Wrong product received

If we send you the wrong product, you are eligible for a 100% refund. Please contact us promptly with your order details and clear photos of the product received so our team can review and arrange the next steps.

2. 7-day replacement policy

We offer a 7-day replacement period for eligible unused items. Your request must be made within 7 days of receiving the order. The item must remain unused, unwashed, and in its original condition, with all tags and original packaging intact.

3. Items that cannot be returned or refunded

A product is not eligible for return, replacement, or refund if it:

• Has been worn, used, washed, altered, or damaged after delivery.
• Has missing, removed, or damaged tags.
• Is not in its original condition or packaging.
• Is submitted outside the applicable 7-day replacement period.

4. Review of your request

We may ask for your order number, photos, or other relevant information before approving a request. Items returned for replacement may be inspected to confirm that they meet the eligibility conditions above. We will contact you after reviewing your request and explain the next steps.