Privacy Policy

Little Crew (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our online store, make a purchase, or otherwise contact us.

1. Information we collect

Depending on how you interact with our store, we may collect:

• Contact details: your name, email address, phone number, and billing or delivery address.
• Order details: products purchased, order history, returns, refunds, and related communications.
• Payment information: payment details processed securely by our payment providers. We do not directly store complete payment-card details.
• Device and usage information: IP address, browser type, device information, pages viewed, and interactions with our store.
• Information you provide: messages, reviews, survey responses, and customer-support enquiries.

2. How we use your information

We may use personal information to:

• Process payments, fulfil orders, arrange delivery, and manage returns or refunds.
• Provide customer support and respond to questions.
• Send transactional messages about orders and accounts.
• Send marketing communications where permitted and according to your preferences.
• Improve our store, products, customer experience, and advertising.
• Detect fraud, protect our store, and comply with legal obligations.

3. Cookies and similar technologies

We and our service providers may use cookies, pixels, and similar technologies to operate the store, remember preferences, understand store usage, and support analytics or advertising. Where required, you can accept or reject non-essential technologies through the cookie controls shown on our store. Browser settings may also allow you to block or delete cookies, although parts of the store may then function differently.

4. How we share information

We may disclose information only as reasonably necessary to:

• Shopify, which hosts and powers our online store.
• Payment processors, delivery partners, customer-support providers, analytics services, and other vendors that help us operate.
• Professional advisers, regulators, law enforcement, or other parties where required by law or necessary to protect legal rights.
• A buyer or successor if our business is involved in a merger, sale, reorganisation, or similar transaction.

Shopify processes customer information as part of providing its services. You can learn more in the Shopify Consumer Privacy Policy.

5. Data retention and security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and meeting legal or accounting requirements. We use reasonable safeguards designed to protect personal information, but no online transmission or storage method is completely secure.

6. Your choices and rights

Depending on where you live, you may have rights concerning your personal information, such as requesting access, correction, deletion, restriction, portability, or withdrawal of consent. You may unsubscribe from marketing emails using the link in those messages. To submit a privacy request, contact us using the details below. We may need to verify your identity before completing a request.

7. Children’s privacy

Although we sell products for children, our store is intended for adults making purchases. We do not knowingly collect personal information directly from children. If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete it.

8. International processing

Shopify and other service providers may process information in countries other than your own. Where required, we and our providers use appropriate measures for international transfers of personal information.

9. Changes to this policy

We may update this Privacy Policy to reflect changes to our practices, services, or legal obligations. The revised version will be posted here with an updated date.